Westminster Media Forum 3 — live blogging

June 5, 2008

WMF — Social net­work­ing, pri­vacy and the press Chris Bry­ant MP, chair. Age old debate — pub­lic interest vs. interest of the pub­lic. Is there a dif­fer­ence between pla­cing your­self in pub­lic domain, and being placed in it?

New issues for legis­lat­ors and reg­u­lat­ors. Inter­net not tomorrow’s chip paper. Stor­ies pre­served for years.
Media cli­mate of per­man­ent moral out­rage has level of per­man­ent vitu­per­a­tion. Blogs worse than Daily Mail from that POV.

Caveat pub­lisher? Poses ques­tions about stalk­ers too. MPs expenses pub­lished — addresses too? I’ve had one stalker sent to prison and another removed from my flat. I have a brother who’s a teacher — he’s aware of prob­lems for any­one in a pos­i­tion of responsibility.

Very dif­fi­cult to know what rights and respons­ib­il­it­ies are. Legis­lat­ors will have to look at this in next 2–3 years.

Tom Ilube, CEO Garlik

Phase trans­ition not evol­u­tion in online info. Info can be joined up in ways people don’t under­stand. Mash ups, APIs etc. Smart tech­nical people could cre­ate WhereMPslive.com. We hear social and think nice — but this is busi­ness. Model is col­lect users and info and then sell them stuff.

Noth­ing bad about it, but it is the model.

Soc net­work­ing for DNA is latest hot site. Soc net­work­ing sites know the power comes from the social graph — the map of your­self that is the valu­able data, not the Face­book photo.

Nature of pri­vacy is chan­ging fun­da­ment­ally. We can’t go back.

Simon Bucks, Soci­ety of Edit­ors. 50+ Face­booker. [I get name check for garden­ing.] Status updates are inter­est­ing. Shar­ing is use­ful. Friend­feed now rolls it all up — this year’s Twitter.

From Soc of Eds, Web 2.0 is social and inter­act­ive. To get some­thing back, you have to give. If you share some­thing, assump­tion is you mean it to be seen.

Dar­wins learned that when they posed for a photo in a Panamanian estate agents. He was sup­posed to be dead. She had the insur­ance money.

Reject need for more legis­la­tion. Report­ers won’t reject more info when it’s offered them. Report­ers are using online info as a start­ing point, but huge no. of fake Face­book accounts. Primary respons­ib­il­ity with indi­vidual. With kids, parents/schools need to teach that just as they teach road safety.

Re: UGC, mod­er­a­tion is prob thorn­i­est issue. Can’t pre-moderate all text put on UGC sites. Legal view Sky takes is bet­ter to react­ively mod­er­ate, and review and remove. News orgs would pre-mod images and video. Dis­tinc­tion between UGC and news pages.

Giles Wilson, BBC News web­site, Fea­tures ed
We still pre-mod. Many requests from people want­ing com­ments removed — e.g. a com­ment on can­nabis legalisation.

List of ques­tions for journ­al­ists to ask before they use soc media info.

    Are pix true? Is it right per­son?
    Does ease of access = lack of sens­it­iv­ity?
    How pub­lic was it? Was per­son hid­ing in the open?
    Con­sider impact of BBC’s re-use.
    Are you ignor­ing copyright?

Death knock ques­tions on use of mater­ial taken as read in old journ­al­ism. PA sup­plied photo of dead girl to BBC hav­ing obtained per­mis­sion from parents.

  • Nature of photo makes a difference.
  • Is per­son vic­tim or perpetrator?
  • Does photo come from trib­ute site?
  • Does other media use of photo change any­thing? E.g. ITV faces dif­fer­ent regs from Daily Mail.

Mark Thom­son, Carter-Ruck

Most cli­ents aren’t aware of pri­vacy set­tings. There is a pri­vacy law now and mis­use by non-parties to a con­ver­sa­tion would prob­ably be action­able. Extent of pub­lic­a­tion import­ant. Repro­duc­tion of emails on a news site bey­ond implied con­sent of email conversation.

Indic­a­tions that real issue is cross-platform access­ib­il­ity. Intim­ate sexual info may be pro­tect­able. I believe info is being mis­used. Copy­right an issue too.

For net­work­ing sites, big issue for UK claimant law­yers is their base out­side UK jur­is­dic­tion. Media should be obliged to check first on usage on accur­acy and objec­tion to use. Many issues would be resolved with that simple step — so include it in the PCC code.

Chil­dren put­ting info out there w/o informed consent.

James Leaves­ley, Youmeo.com

500,000 users, out for 16–24 mar­ket. Users not aware ‘per­sonal brand’ — e.g. actions by them and their friends.

Tech­no­logy is driv­ing beha­viour and edu­ca­tion is needed. Chal­lenge for edu­ca­tion. Young people learn through doing.

We allow people to hide their names behind online ids. Safety guidelines on our site are import­ant. They should involve their par­ents [Me — 16–24 year olds! Are you for real?!]. Look­ing at changes to people profiles.

Chris Banatvala, Ofcom

Stat­utory duty to pro­mote media lit­er­acy. No web regualtory power. [Shows Ger­man vid]

Implied con­sent on inter­net. Edit­or­ial choice and rules reg­u­lat­able. Self dis­clos­ure online, implied con­sent more difficult.

  • Legit­im­ate expect­a­tion of privacy?
  • Infringe­ment of privacy?
  • Has it been infringed?

Online pub­lic­a­tion means implied lowered expect­a­tion of pri­vacy. Pri­vacy and safety not top pri­or­ity for adults researched.

We need informed users. Industry must give them the tools. Warn­ing of pri­vacy options when you join? Stat­utory reg­u­la­tion not the way forward.

Q&A

Q: Any attempts to inter­na­tion­al­ise sanctions?

CB: No dir­ect remit. Little sanc­tion abil­ity. There­fore self-regulation a must.

MT: Unlikely to get trans-jurisdictional con­trol. 1st amend­ment dom­in­ates US reg­u­lat­ory régime. Most trans-national busi­nesses will com­ply with local regs.

CB: Key not sanc­tions but quick self-regulatory mechanisms.

Q: (Pam Briggs) People ignore click-thru pri­vacy. Can you show them trail they’re leaving?

TI: We’re try­ing to give you a pic­ture of what you look like. Dif­fer­ence between expres­sions of con­cern and then people’s usage. Show­ing con­sumers their pro­file has brief shock effect but no long term beha­vi­oural impact.

JL: Formal train­ing and edu­ca­tion the answer. And learn­ing virally.

Q: What should we be so afraid of?

TI: Com­pan­ies not ‘evil’, but info is valuable.

CB: Why do people have a Boots loy­alty card?

Q: Changes will be massive. There is no way any of the data held online can be kept private…

CB: Big cul­tural dif­fer­ences, e.g. France. And generational.

SB: Soc net­work­ing means broad­band. Genie is out of the bottle. Bru­tal learn­ing pro­cess, but has to happen.

JL: These are global plat­forms. I see cul­tural con­ver­gence. Tech­no­logy is driv­ing behaviour.

Q: (Trin­ity Mir­ror) Pri­vacy pro­tec­tion came from a desire to pro­tect people from state. Now in a dif­fer­ent envir­on­ment. People are invad­ing their own pri­vacy. Can you ima­gine wife of former PM releas­ing tell-all auto­biog 40 yrs ago? Info is widely avail­able — people need education.

MT: Why not ask?

Q: You would be off to get an injunc­tion. Celebs go to the courts without notice to get injunc­tions which they then serve.

ENDS 1245

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