US Nets: Anchorless in Gaza

If you wondered whether declin­ing view­ers and cor­por­ate belt tight­en­ing had a real on-screen resourcing impact on net­work news cov­er­age, check out Andrew Tyn­dall on the nets and Gaza:

In the sum­mer of 2006, when the Israel Defense Force headed north to fight with the Hezbol­lah mili­tia in south­ern Lebanon, all three net­works found the con­flict so news­worthy they dis­patched anchors to the region. ABC’s Charles Gib­son traveled to Jer­u­s­alem; NBC’s Brian Wil­li­ams to Tel Aviv and Haifa; CBS’ Bob Schief­fer in New York shared anchor­ing chores with Lara Logan in Israel. Con­tinue read­ing

Frank Rich sees the future…

NYT colum­nist Frank Rich, who must lack a tiny bit of self-irony, takes aim at the ‘blovi­at­ors’ cov­er­ing the Obama cam­paign. But in the course of his mus­ings a little internet-inspired doubt creeps in. :

Journ­al­ists are still Amer­ic­ans — even if much of our audi­ence doubts that — and in this time of grave uncer­tainty about our nation’s future we may simply be as dis­com­bob­u­lated as every­one else.

We, too, are made anxious and fear­ful by hard eco­nomic times and the pro­spect of wrench­ing change. You­Tube, the medium that has trans­formed our cul­ture and polit­ics, didn’t exist four years ago. Con­tinue read­ing

Two views on TV news

I had a chance to look over the memo from ITN’s Dave Man­nion on the return of News At Ten. Without repeat­ing it in full, it offers import­ant insights into the think­ing of one of Britain’s best tele­vi­sion journ­al­ists.

We have been given a prime time slot. Our job is not simply to split the audi­ence, but to win that slot, deliv­er­ing volume, high share and draw­ing in more of the up mar­ket achiev­ers so valu­able to advert­isers. That will not be easy. The BBC 10 is now well estab­lished and draws a con­sist­ently solid audi­ence, both in volume and share. In spite of their cur­rent cut backs, the BBC remains hugely well resourced both at home and overseas.

On the other hand … we now have more cov­er­age money than we have had for years…

Our aim is to provide intel­li­gent yet vivid pro­gram­ming for an audi­ence which is becom­ing more soph­ist­ic­ated by the day. This applies to ALL our pro­grammes, but the new News At Ten in par­tic­u­lar must be a nightly show­case for the very best of our journ­al­ism and pro­duc­tion. We must con­tinue to main­tain the levels of ori­ginal journ­al­ism which have become one of our hall­marks in recent years. There is noth­ing like a genu­ine scoop to get us talked about.

We must con­tinue to use our pot of ‘spe­cial pro­jects’ money to spec­tac­u­lar effect with pro­jects like ‘The Big Melt’ and Zim­b­abwe week. But above all else we must ‘nail the day’…

These days most people ‘absorb’ news and inform­a­tion via a myriad of gad­gets and devices as they go through their work­ing day. So by the time they get to 10 o’clock and are pre­pared to com­mit them­selves to watch­ing a half hour news show, what do they want from it?

Well for sure they will want more than just a re-hashed updated ver­sion of what they already know (or at least think they know).

The absorp­tion of what has become known as ‘ambi­ent news’ will mean most view­ers of tele­vi­sion news will, by late even­ing, have some degree of aware­ness as to WHAT has happened that day, but they will almost cer­tainly have little know­ledge of WHY it happened and what the con­sequences of events might be.

Some will go to the Net to find out more. Oth­ers (and there remain many mil­lions of them) will choose broad­cast news and one of the reas­ons they will choose TV news is that — at the end of a long day — they don’t want to do the work them­selves. They want us to do the work for them.

They want us and trust us to make sense of the day for them. And if they emerge at the end of News At Ten without feel­ing that have got what they tuned in for, we will have failed them. We must ‘Nail the Day’ for them or wave them goodbye.

Our job must be to leave our view­ers sat­is­fied that they have been well informed, but that DOES NOT mean turn­ing News At Ten into the Open Uni­ver­sity. We must deliver our inform­a­tion and explan­a­tion in a sharp, non-patronising, well con­struc­ted man­ner. And we must ruth­lessly root out bad habits that dam­age our mission.

Con­trast Dave’s views with those of John Hock­en­berry, an NBC vet­eran, writ­ing here about his exper­i­ence of net­work news:

[T]elevision news had lost its most basic journ­al­istic instincts in its search for the audience-driven sweet spot, the “emo­tional centre” of the Amer­ican people. Gone was the mis­sion of using tech­no­logy to veer out onto the edge of Amer­ican under­stand­ing in order to intro­duce some­thing fun­da­ment­ally new into the national debate. The inform­a­tional edge was per­il­ous, it was unpre­dict­able, and it required the news audi­ence to be will­ing to learn some­thing it did not already know.

Stor­ies from the edge were not typ­ic­ally reas­sur­ing about the future. In this sense they were like actual news, unpre­dict­able flashes from the unknown. On the other hand, the coveted emo­tional centre was reli­able, it was pre­dict­able, and its story lines could be duplic­ated over and over. It reas­sured the audi­ence by telling it what it already knew rather than chal­len­ging it to learn.

This explains why TV news voices all use sim­ilar cadences, why all anchors seem to sound alike, why report­ers in the field all use the identical tone of urgency no mat­ter whether the story is about the dev­ast­at­ing after­math of an earth­quake or someone’s lost kitty.

It also explains why TV news seems so archaic next to the advert­ising and enter­tain­ment con­tent on the same networks.

Among the greatest frus­tra­tions of work­ing in TV news over the past dec­ade was to see that while advert­isers and enter­tain­ment pro­du­cers were per­mit­ted to do wildly risky things in pur­suit of audi­ences, news pro­du­cers rarely ven­tured out of a safety zone of crime, celebrity, and character-driven tragedy yarns.

Advert­isers were aggress­ive in their use of new tech­no­lo­gies long before net­work news divi­sions went any­where near them. This is exactly the oppos­ite of the trend in the 1960s and ’70s, when the news divi­sions were first adop­ters of break­throughs in live satel­lite and video technology…

Pearl Jam, Nir­vana, and N.W.A. were already major cul­tural icons; grunge and hip-hop were the soundtrack for com­mer­cials at the moment net­works were passing on stor­ies about Kurt Cobain’s sui­cide and Tupac Shakur’s murder…

Humour in com­mer­cials was hip — subtle, even, in its use of obscure pop-cultural ref­er­ences — but if there were any jokes at all in news stor­ies, they were tele­graphed, blunt visual gags, usu­ally involving weathermen.

Enter­tain­ment pro­grammes often took on issues that would never fly on Dateline. On a Thursday night, ER could do a story line on the med­ic­ally unin­sured, but a night later, such a “downer policy story” was a much harder sell. In the time I was at NBC, you were more likely to hear fed­eral agri­cul­ture policy dis­cussed on The West Wing, or even on Jon Stew­art, than you were to see it repor­ted in any depth on Dateline.

Inter­est­ing to see if the new News At Ten meets some of Hockenberry’s challenges.

How to talk your way off air in just 36 years

Don Imus – the I-Man – is one of Amer­ican radio’s insti­tu­tions. Imus in the Morn­ing has been on the air one way or another since 1971. For UK read­ers, think of John Humphrys with the forty years of report­ing replaced by shock-jocking, cocaine and alco­hol addic­tion. Then stick a Stet­son on it. That’s Imus.

As David Carr from the New York Times put it:

[Imus] fills a demand for ser­i­ous dis­cus­sion on con­tem­por­ary radio so that the journ­al­ists and politi­cians push­ing an agenda or a book don’t have to get in line behind the strip­pers at Howard Stern’s show.

In fact Imus’ style owes much to Howard Stern, but his suc­cess is down to one of those byz­antine US arrange­ments by which his show is pro­duced and syn­dic­ated by a CBS–man­aged radio group, but is tele­vised sim­ul­tan­eously on NBC’s cable news chan­nel, where it provides a cheap and effect­ive kick­start to the day’s schedule.

Or at least provided. Because a couple of days ago NBC pulled Imus’ show from TV. And today CBS did the same for radio, after advert­isers queued up to shift their spots. Here’s why [HT: Media Mat­ters]:

Wed­nes­day, April 4 Imus in the Morn­ing:

DON IMUS: That’s some rough girls from Rut­gers. Man, they got tat­toos and –
BERNARD McGUIRK: Some hard-core hos.
IMUS: That’s some nappy-headed hos there. I’m gonna tell you that now, man, that’s some – woo. And the girls from Ten­nessee, they all look cute, you know, so, like – kinda like – I don’t know.

Yes, Imus is the evil cow­boy grandpa of Chris Moyles. The I-Man serves up his west­ern drawl over straight shots of racism, miso­gyny and homo­pho­bia that are ‘com­edy’ (the movie Broke­back Moun­tain became – wait for it – ‘Bare­back’ Moun­tain). Imus artic­u­lates the pre­ju­dices of his audi­ence with a wink — they’re not real, just comic riffs.

And it’s been going on a long time. Accord­ing to the Vil­lage Voice, Imus and his col­leagues have called O.J. Simpson’s law­yer “chicken wing Johnny Cochran,” Sammy Davis Jr. “a one-eyed lawn jockey,” former US Defence Sec­ret­ary Wil­liam Cohen “the Mandingo,” and his black wife “a ‘ho.’”

Around the drol­ery, Imus has a pen­chant for ser­i­ous talk to Wash­ing­ton insiders – politi­cians and com­ment­at­ors. So not many of the belt­way élite filed out to chas­tise him. Unsur­pris­ingly, per­haps, it took a couple of days for Imus to say sorry:

Fri­day, April 6 Imus in the Morn­ing:

IMUS: Want to take a moment to apo­lo­gize for an insens­it­ive and ill-conceived remark we made the other morn­ing refer­ring to the Rut­gers women’s bas­ket­ball team. It was com­pletely inap­pro­pri­ate, and we can under­stand why people were offen­ded. Our char­ac­ter­iz­a­tion was thought­less and stu­pid, so, and we’re sorry.

By Tues­day, Imus was shift­ing the blame:

Tues­day, April 10 Imus in the Morn­ing:

IMUS: … this phrase that I used didn’t ori­gin­ate – it ori­gin­ated in the black com­munity. That didn’t give me a right to use it, but that’s where it originated.

The tac­tics didn’t work. This is how CBS chief Leslie Moonves canned the I-Man:

…Imus has been vis­ited by Pres­id­ents, Sen­at­ors, import­ant authors and journ­al­ists from across the polit­ical spec­trum. He has flour­ished in a cul­ture that per­mits a cer­tain level of objec­tion­able expres­sion that hurts and demeans a wide range of people. In tak­ing him off the air, I believe we take an import­ant and neces­sary step not just in solv­ing a unique prob­lem, but in chan­ging that cul­ture, which extends far bey­ond the walls of our Company.

Which nicely excludes Moonves him­self, and CBS man­age­ment. And so it ends. It wasn’t exactly Talk Radio, but then Imus is not the real loser, he’s made his money. Stand­ing in the green room of shame are all the people who thought they could excuse the ‘comedic’ rib­bing for a chance to talk polit­ics. And the listen­ers who chuckled mer­rily on. Wrong, wrong, wrong, wrong.

Content – more burger than king

I spent yes­ter­day at the BBC in Manchester talk­ing to some inter­est­ing people, many of whom want to build busi­nesses provid­ing con­tent of one kind or another.

So I gave my gloomy look at the con­tent cre­ation busi­ness, point­ing to Monday’s sup­ply squeeze at ITN, and Scott Karp’s post on NBC Uni­ver­sal/News Corp deal, and Jon Hagel’s take on Google vs. Viacom. And gen­er­ally sug­gest­ing that scal­ing a busi­ness out of con­tent sup­ply was mad­ness. They seemed remark­ably undepressed.

At busi­ness school I remem­ber we dealt with two kinds of proposition:

• Life­style busi­nesses that max­im­ised owner hap­pi­ness
• Real busi­nesses that max­im­ised share­holder value

“It’s a life­style busi­ness” an MBA class­mate would say — the inton­a­tion sug­gest­ing that the mere utter­ance was a point­less waste of valu­able con­sult­ing time. You can’t meas­ure owner hap­pi­ness, but you can price shares.

Which is to say that con­tent cre­ation has a social, cul­tural and per­sonal role too, and we find it hard to put a price on that. For example, Philip Lar­kin made an import­ant con­tri­bu­tion to that most uneco­nomic of con­tent genres — Brit­ish twen­ti­eth cen­tury poetry.

Writ­ing An Arundel Tomb cer­tainly didn’t pay for Lar­kin to quit his day job as a lib­rar­ian at Hull Uni­ver­sity. And yet doggerel verse with gui­tar was the dom­in­ant com­mer­cial con­tent of Larkin’s time.

If only Lar­kin had repur­posed his con­tent! If only Paul Simon had writ­ten him a tune. Still, at least Phil was happy…and you can’t meas­ure that.